Switching cleaners shouldn't be painful.
Most new clients are up and running with a better clean within two weeks of the first call. Here's the exact process, start to finish.
- 01
Free on-site walkthrough
We meet you at your premises, listen to what's not working, and map out the scope in person — no generic templates.
Book at a time that suits your operations. Expect around 30–45 minutes on site with an account manager who'll actually be running your engagement.
- 02
Transparent, fixed pricing
You get a written scope of works and a fixed monthly price within 48 hours. No mystery hourly rates.
Every line item is documented — frequencies, areas, extras. What you sign is what you're billed, every month.
- 03
Structured onboarding
Your dedicated crew is inducted to your site, keys and alarms are documented, and standards are signed off before day one.
We handle transitions from your existing cleaner and coordinate access, so there's no gap in service during handover.
- 04
Ongoing audits & reporting
Monthly supervisor audits, quarterly reviews with your account manager, and a direct line for anything in between.
You get a real person's mobile number, not a ticketing portal. Issues raised before 9am are addressed the same day.
Ready to get started?
Book your free walkthrough.
Tell us about your site or give the Bendigo team a call — we'll take it from there.
